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Privacy Policy

Last Updated: November 29, 2024

1. Introduction

Dendo Systems Pty Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our contact form.

This policy complies with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Information we collect

2.1. Information you provide

When you use our contact form, we collect:

  • Your name
  • Your email address
  • Your message content
  • Any other information you choose to provide

2.2 Information automatically collected

When you visit our website, we automatically collect:

  • Log data (e.g., IP address, browser type, pages visited)
  • Device information (e.g., operating system, browser type)
  • Usage information (e.g., time spent on site, pages accessed)

3. How we use your information

We use the collected information for:

  • Responding to your inquiries and communications
  • Improving our website and services
  • Analyzing website usage and trends
  • Maintaining the security of our website
  • Complying with legal obligations

4. Storage and security

We store your personal information in Australia and implement reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of your information.

5. Data retention

We retain your contact form submissions and related personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Disclosure of your information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in our operations
  • Law enforcement or other authorities when required by law
  • Professional advisers (e.g., lawyers, accountants)

7. Your rights

Under Australian privacy law, you have the right to:

  • Access your personal information
  • Correct inaccurate personal information
  • Request deletion of your personal information
  • Object to the processing of your personal information
  • Lodge a complaint with the Office of the Australian Information Commissioner

8. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

9. Cookies and tracking technologies

We use cookies and similar tracking technologies to:

  • Understand how you use our website
  • Remember your preferences
  • Analyse website traffic

You can control cookies through your browser settings.

10. Children's privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

11. Changes to this privacy policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Dendo Systems Pty Ltd
1/1 Archer Road, Truganina
VIC 3029, Australia

Email: info@dendo.com.au
Phone: +61 3 8375 1988